Privacy Policy

Last updated: April 2026

AuProFix ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage our services, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller responsible for your personal data is AuProFix, Salford M50 2AN, United Kingdom. Email: contact@auprofix.co.uk. Phone: +44 7777 390091.

2. Personal data we collect

• Identification data: full name, date of birth, residential address.
• Contact data: email, phone number, preferred contact time.
• Verification data: photo ID (passport, driving licence), proof of address, where required for KYC/AML.
• Service data: information needed to deliver accounting, tax and legal services.
• Technical data: IP address, browser type, device information, usage data (via cookies — see our Cookie Policy).

3. Why we process your data (lawful bases)

• Performance of a contract — to deliver the services you request.
• Legal obligation — to comply with HMRC, Companies House, AML (MLR 2017), and tax requirements.
• Legitimate interests — to operate, secure and improve our services and website.
• Consent — for optional cookies, marketing communications, and any other processing where consent is required.

4. How we share your data

We do not sell your data. We may share data with:

• HMRC, Companies House, and other UK regulators and authorities.
• Trusted partners (translators, certified couriers, embassies) where strictly necessary to deliver a service you have requested.
• Service providers (e.g., secure email, accounting software, IT) bound by confidentiality and processing agreements.
• Our nominated continuity accountant (an AAT Licensed Accountant) in the event we are temporarily or permanently unable to practice — see Continuity of Practice in our GDPR Compliance.

5. International transfers

Where data is transferred outside the UK / EEA, we ensure an adequate level of protection through Standard Contractual Clauses or equivalent safeguards.

6. Data retention

We retain client records (including CDD, risk assessment, and monitoring data) for at least 5 years after the end of the client relationship, as required by anti-money laundering legislation. After that, records are securely deleted or destroyed.

7. Your rights

• Right of access to your personal data.
• Right to rectification of inaccurate data.
• Right to erasure ("right to be forgotten"), subject to legal retention obligations.
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact contact@auprofix.co.uk. We will respond within one month.

8. Security

We use appropriate technical and organisational measures (encryption in transit, access controls, secure backups, staff training) to protect your data from unauthorised access, loss or disclosure.

9. Complaints

If you have a concern, please contact us first. You also have the right to complain to the UK Information Commissioner's Office (ICO) — ico.org.uk.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the updated date.